Service

For Customers

Once Joy Refrigeration sold our equipments to customers, a training file will be offered together on installation, troubleshotting and maintenance. On-line training by our service experts as per customer’s requirement are always available.

Internal Training & Meeting

In order to provide our customers with more professional equipment and services, we have regularly training on all of our sales staff by our  refrigeration engineers and production manager.

Meanwhile, we have regularly meeting between sales team, purcahse team and Production team to focus on customer’s claims and feedback to  improve our products performance efficiently.

Customer Service

We provide 365 days global online support in every year. Joy Refrigeration team will always be available to answer all your questions. Our responding time is within 24hours by phone or by email.

Our Team

We have professional technician team all in this area, welcome customers from all over the world visit our website, and inform us if you have any needs, we are looking forward to give you good services!